Perry Bailes
AI Consultant & Technology Leader
Summary
AI consultant and technology leader actively building AI-enabled infrastructure that empowers businesses to leverage autonomous agent systems, MCP server orchestration, and workflow automation platforms. 15+ years of experience in IT leadership, specializing in democratizing AI for business leaders through AI-assisted development, cloud infrastructure, enterprise integrations, and end-to-end automation solutions.
Experience
AI Consultant & Founder
2025 - PresentSupportForge - Remote
- •Building AI-enabled infrastructure for businesses using MCP protocol orchestration
- •End-to-end technology advisement and AI integration strategy consulting
- •Designing autonomous agent systems with multi-tool integration (GitHub, AWS, Kubernetes, Playwright)
- •Conducting AI readiness audits to optimize business operations
- •Developing low-code/no-code automation solutions for rapid deployment
- •Rapid prototyping and iterative development for accelerated time-to-value
Director of IT and Technical Operations
2024 - PresentTheVets - Remote
- •Created a culture of accountability and leadership across technical teams
- •Implemented AI solutions for management systems and operations
- •Managed technical infrastructure and budget allocation
- •Drive digital transformation initiatives across the organization
Director of Technology
2021 - 2024BetterVet - Remote
- •Expanded operations across 27 US cities with scalable technology solutions
- •Oversaw CRM and AI initiatives improving operational efficiency
- •Recruited and trained technical staff building high-performing teams
- •Led digital transformation strategy and implementation
Manager, Technical Support
2006 - 2014LogMeIn - Woburn, MA
- •Directed 24x7 global support operations across multiple time zones
- •Improved customer satisfaction metrics through process optimization
- •Generated $2.5M in support-to-sales conversions
- •Built and scaled technical support team from ground up
Skills
AI Agent Architecture
MCP Server OrchestrationAutonomous AgentsClaude AI SystemsMulti-Tool IntegrationAI Readiness Frameworks
development
AI-Assisted DevelopmentLow-Code/No-CodeAWS InfrastructureAPI IntegrationsQA Testing
leadership
Team ManagementMentoringStrategic PlanningChange ManagementPerformance Optimization
business
AI ConsultationWorkflow AutomationBudget ManagementVendor RelationsCross-functional Collaboration
Education
BA in History and Asian Studies
1996Georgia Southern University - Statesboro, GA
History MajorAsian Studies