About Me
AI Consultant & Technology Leader actively building AI-enabled infrastructure.
I'm Perry Bailes, an AI consultant and technology leader based in Boston, MA and the North Shore area. I'm actively building AI-enabled infrastructure that empowers businesses to leverage autonomous agent systems, MCP server orchestration, and workflow automation platforms—without requiring deep technical expertise.
With 15+ years of technology leadership experience, I specialize in democratizing AI for business leaders. My focus is on AI-assisted development, cloud infrastructure, enterprise integrations, and end-to-end automation solutions that deliver real business value quickly.
I combine hands-on AI agent development with strategic technology advisement, helping SMBs evaluate and implement AI solutions through comprehensive readiness assessments and custom automation frameworks. I balance being a student with serving as a teacher and mentor to those around me.
AI Agent Architecture & Business Enablement
Experience
AI Consultant & Founder
SupportForge
2025 - Present
Building AI-enabled infrastructure for businesses. End-to-end technology advisement, AI agent systems design with MCP protocol orchestration, AI readiness audits, and low-code/no-code workflow automation.
Director of IT and Technical Operations
TheVets
2024 - Present
Created a culture of accountability and leadership. Implemented AI solutions for management systems and managed technical infrastructure and budget.
Director of Technology
BetterVet
2021 - 2024
Expanded operations across 27 US cities. Oversaw CRM and AI initiatives, recruited and trained technical staff.
Manager, Technical Support
LogMeIn
2006 - 2014
Directed 24x7 global support operations. Improved satisfaction metrics and generated $2.5M in support-to-sales conversions.
Education
BBA in Business and Information Systems
University
2002
BA in History and Asian Studies
Georgia Southern University
1996