About Me
AI Consultant & Technology Leader actively building AI-enabled infrastructure.
I'm Perry Bailes, an AI consultant and technology leader based in Boston, MA and the North Shore area. I'm actively building AI-enabled infrastructure that empowers businesses to leverage autonomous agent systems, MCP server orchestration, and workflow automation platforms—without requiring deep technical expertise.
With 15+ years of technology leadership experience, I specialize in democratizing AI for business leaders. My focus is on AI-assisted development, cloud infrastructure, enterprise integrations, and end-to-end automation solutions that deliver real business value quickly.
I combine hands-on AI agent development with strategic technology advisement, helping SMBs evaluate and implement AI solutions through comprehensive readiness assessments and custom automation frameworks. I balance being a student with serving as a teacher and mentor to those around me.
AI Agent Architecture & Business Enablement
Experience
AI Consultant & Founder
SupportForge
2025 - Present
Building AI-enabled infrastructure for businesses. End-to-end technology advisement, AI agent systems design with MCP protocol orchestration, AI readiness audits, and low-code/no-code workflow automation.
Director of IT and Technical Operations
TheVets
2024 - Present
Created a culture of accountability and leadership. Implemented AI solutions for management systems and managed technical infrastructure and budget.
Director of Technology
BetterVet
2021 - 2024
Expanded operations across 27 US cities. Oversaw CRM and AI initiatives, recruited and trained technical staff.
Manager, Technical Support
LogMeIn
2006 - 2014
Directed 24x7 global support operations. Improved satisfaction metrics and generated $2.5M in support-to-sales conversions.
Education
BBA in Business and Information Systems
University
2002
BA in History and Asian Studies
Georgia Southern University
1996
Certifications
Design Prompts for Everyday Work Tasks
Dec 2025
Discover the Art of Prompting
Dec 2025
Introduction to Large Language Models
Google Cloud
Dec 2025
Introduction to Responsible AI
Google Cloud
Dec 2025
Maximize Productivity With AI Tools
Dec 2025
Responsible AI: Applying AI Principles with Google Cloud
Google Cloud
Dec 2025
Speed Up Data Analysis and Presentation Building
Dec 2025
Start Writing Prompts like a Pro
Dec 2025
Use AI Responsibly
Dec 2025